Conflict situation. How to act?

Target audience

Anyone who is firmly inclined to rule conflict situations rather than be a follower.
 

Goal of the event

To develop a skill to act right in conflict situations.
 

Agenda

1. Conflict situation (CS):
  • What is CS?
  • What kinds of conflicts are there?
  • Absence of CS – reality or illusion?
2. Conflict situation – what is good and what is bad?

3. Ways of action during CS:
  • types of action;
  • what type of action during CS I use the most often? (questionnaire for self-diagnosis);
  • effective and non-effective styles of action in CS.

Additional information

Groups from 8 to 15 people;
Duration: 18:00-21:00 (3 hours);
All the participants of training receive a certificate;
Price of training: 6000 UAH.